Shipping & Delivery

Pinktempt ships to over 70 countries worldwide.

You are currently shopping on the Pinktempt website.

• Orders are delivered during business hours (8am – 6pm CET, Monday – Friday).
• Orders placed after 12pm CET on Friday will not be processed until the following Monday.
• During Sale and busy times this period may be extended to 48 hours due to the volume of orders.
• As soon as your order has been dispatched you will receive an email with the tracking number. You can track your order here.
• All import taxes and duties are included in the price unless otherwise stated at checkout.
• Want to ship to a different country? Select from the country selector below to view shipping times and cost.

Receiving an order

Your order will be delivered during business hours (8am – 6pm, Monday – Friday). Enter your mobile number at check out for delivery updates via SMS.

Our delivery time starts from the moment an order is accepted and may include a 24 hour period where your items will be processed and dispatched by our warehouse.

During Sale and busy times this period may be extended to 48 hours due to the volume of orders.

Tracking an order

As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at dhl.com, etc.

Your order will be shipped with DHL On Demand Delivery. This delivery service offers you the flexibility to make changes to your delivery while your order is on its way to you.

Enter your mobile number at checkout to receive SMS updates about your order, and get the flexibility to: reschedule your delivery, place your shipment on hold if you are away from home, or to arrange to collect your order from a DHL service point.

Failed delivery procedure

If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion.

After two attempted deliveries, La Perla Customer Care will contact you directly by e-mail.

Import taxes and duties

All European countries as well as the United Kingdom, United Arab Emirates and South Korea are shipped to on different basises, which means that import taxes and duties, if applicable, should pay.

Asia & North America: Please select the relevant shipping country for information about shipping destinations in Asia and North America.

Have we answered your question?

If not, contact our customer care team , or select the most relevant page below.